Senior Analyst, Product Analytics

Sydney, New South Wales, Australia Full-time

In everyday life, data forms the backbone of every decision we make, every lesson we learn and every direction we choose. Better data, better decisions, better outcomes. But it is so much more than just numbers and technology. It’s what we know, unearthing ideas to solve problems and grasping opportunities that could change the world. Quantium are a global leader in the application of big data analytics to help our clients solve their most important problems.

We started out as a data analytics firm, helping businesses make better decisions. Since then we have grown into a partner to businesses that have the ambition to lead their industries. We help our clients navigate the complex world of data, analytics and technology to deliver powerful insights with clear business applications. We solve commercial problems to improve client efficiency, customer experience and profit. Our most advanced analytics solutions deliver insights that underpin significant investment and strategic decision making for our clients.

We are using technology that pushes our products to the limit and developing tools and applications to solve problems in ways that nobody else has. We are working with pioneering open source technology and solving client opportunities worth tens if not hundreds of millions of dollars. Our people are passionate about data. They are smart, innovative and motivated to identify and solve new and interesting client problems.
Joining Quantium enables learning from the best people in Australia in big data analytics and machine learning, having access to the best data sources and the opportunity to solve the most interesting client problems.
Role summary

The Senior Analyst, Product Analytics role is a technical contributor and task management role within a cross-functional team accountable for the delivery of a product roadmap. Working together with the Product Lead, Delivery Managers and other technical specialists from analytics and software engineering disciplines, the Senior Analyst will be responsible for the design and specification of analytics that forms part of the core solution offered by Quantium software products.

Key responsibilities
• Accountable for the delivery of advanced analytics solutions into one of Quantium’s products
• Task management including overseeing and delegating technical tasks amongst analysts
• Support the Analytics Lead with analytics architecture and solution design
• Contribute to the Analytics Toolkit, a central repository of useful tools for analysts

Key activities
• Delivery of tasks to support a product roadmap and BAU product operation tasks, working in a cross-functional team managed by a Product Lead or Delivery Manager
• Creation of analytics approaches to solve business problems in a scalable and repeatable way
• Design, development or testing of an analytics algorithm, including prototyping
• Writing the specifications for an analytics algorithm to be implemented by software engineers
• Peer reviewing the work of other analysts (both conceptual and documentation)
• Carrying out a process required for BAU delivery of any aspect of the product that needs regular production
• Investigating objections or issues raised by users.
• Following and instilling in junior peers the best practice guidelines, tools and formal processes for analytics practised at Quantium
• Liaising with customers of the product, both internal and external, to respond to queries and objections, and communicate updates relating to delivery of new features and BAU
• Providing estimates of work effort, timeframes and costings for analytics tasks. Peer reviewing estimates developed by team members
• Taking active steps to continuously improve own performance and drive own career development, requesting assistance as required
• Taking active steps to drive improvement in the knowledge, capability level and quality of work of Associate Analysts and Analysts in own team
• Participation in Analytics Community initiatives, such as Analytics Review for other projects, organisation or facilitation at events, etc.
Experience and education required
To be successful in this role the key competencies required include:
• Sound knowledge of technical analytics discipline, including data preparation, experiment design, feature engineering and foundational analytics concepts, model development and model training
• Some specialisation is assumed – not every Senior Analyst will be conversant in every discipline, but should aim to have:
o sufficient skills in several disciplines or techniques to autonomously apply without the need for material guidance or revision by others; and
o sufficient skills in at least one discipline or technique to be an authoritative source of guidance and support for the team, and to be able to solve problems of a high technical complexity in this domain
• Sound knowledge of one or more technical tools and coding languages that are used for analytics
o A broad range is used at Quantium and the concepts are transferable, so we do not require a specific set of tools
o However, some tools and programming languages that might qualify include (in no particular order): R, Python, Scala, Haskell, SAS, MATLAB, S-Plus, C/C++, Perl
• Strong problem-solving skills, including ability to apply a systematic problem-solving approach
• Solid interpersonal skills, as the role will need to work in a cross-functional team with both other analysts and specialists from non-analytics disciplines
• Solid client and stakeholder management skills
• Ability to autonomously carry out work following analytics best practice as defined at Quantium for the relevant types of tools or techniques, suggesting improvements where appropriate
• Ability to motivate peers to follow analytics best practice as defined at Quantium, by positively presenting the benefits and importance of these ways of working
• Commercial acumen to understand business needs and the commercial impacts of different analytics solutions or approaches
• Attention to detail
• Drive for continuous improvement
• 5-7 years’ experience in a highly technical analytics environment, carrying out data analytics or data science work
• Tertiary qualifications in engineering, mathematics, actuarial studies, statistics, physics, or a related discipline

What does success look like?
After 3 months in the role the incumbent will:
• be knowledgeable and able to speak confidently about Quantium’s products and solutions
• be across all the processes required to deliver against the role
• be able to task manage the team autonomously
After 12 months in the role the incumbent will:
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• be building advanced analytical solutions into scalable products for multiple customers and markets
• define and review methodologies, code and deliverables in line with the product roadmap and analytical frameworks
• Significantly contributing to Quantium’s product development

Please note, this role is not suitable for Graduates. If you are a graduate and you’d like information about our Graduate Academy please visit