HR Operations Consultant - People & Culture

Sydney, New South Wales, Australia | Human Resources | Full-time | COVID-19 remote


Founded in 2002, Quantium combines the best of human and artificial intelligence to power possibilities for individuals, organisations and society. Our solutions make sense of what has happened and what will, could or should be done to re-shape industries and societies around the needs of the people they serve.

Our partnership with Woolworths means that we have un-paralleled access to customer behaviour data of over 10 million Rewards customers that we leverage to provide data-driven insights for Woolworths. We are consistently investing in next generation technology, growing our data partnerships and our client base, but most importantly we are investing heavily in our people.

The Role

The HR Consultant will be part of the HR Operations that sits within the People & Culture (P&C) team at Quantium. While the P&C team is all about building the foundation to support our fast-growing business, the HR Operations team is P&C’s “engine room” that manages end-to-end life cycle of all our HR administration and processes, not just in Australia but in our offices globally.

The successful incumbent will report to the HR Operations Lead. He/She and will work in a varied and fast paced environment to run the administration work and be the first point of contact for issues in relation to onboarding, offboarding, background checks, generating contracts and employee change letters, system updates, payroll liaison, and HR projects.

This is a great role for someone who loves HR operations and administration, has an acute eye for detail and is proactive. The successful incumbent will have solid problem identification and solving abilities, stakeholder management skills and will be able to provide sound HR policy advice to all Quantium employees, globally.

Key responsibilities:

  • Being a key member of the operations team and being involved on a day-to-day basis with:
  • Responding to a high volume of employee queries across a variety of topics.
  • Accountable for onboarding and offboarding activities for more than 200 people per year including contract generation, background checks, compliance training session coordination, system access, exit surveys employee photos
  • Updating and maintaining internal systems to ensure that data for payroll and reporting are accurate and up to date
  • Issuing employee change letters globally
  • Supporting on activities in relation to the graduate and intern intakes
  • Responsible for Parental leave coordination
  • Work health and safety coordination and initiatives globally
  • Production of regular and ad hoc reports
  • Continuous focus on implementation of processes improvement and customer experience
  • HR projects and other administrative support as required

Skills, experience and education required

  • Relevant Business / Finance / Human Resources / Psychology tertiary qualifications
  • +3 years’ experience in a similar role working in a fast-paced dynamic, high growth or high change environment
  • Proven experience raising employment contract documentation
  • Prior experience with an online ticketing, HRIS and Payroll systems.
  • Experience operating successfully in an agile and often ambiguous environment
  • Organised with the ability to manage multiple priorities to required deadlines
  • Sound analytical and reporting skills
  • Process improvement mindset
  • Comfortable dealing with highly confidential information
  • Superior attention to detail
  • Intermediate/Advanced Microsoft Office skills – Excel, PowerPoint, Word and Outlook
  • Global HR exposure (desired)

What does success look like?

Success will see you operating as an agile go-getter who can adapt quickly to a variety of tasks, whilst maintaining exceptional organisational skills and attention to detail. You will be seen as the expert advisor who provides strong options and solutions on all first level HR enquiries across the life-cycle. 

You see the importance of developing strong internal customer relationships and recognise the benefit of adding value in everything you do and using your initiative. You will be passionate about implementing HR operations best practice and making a difference. Having a strong team mindset with the flexibility to take on tasks/projects as the need arises is critical.

More about Quantium

As one of the world’s fully diversified data science and AI leaders we operate across every sector of the economy and we’re growing fast - with growth comes opportunity! We’re passionate about building out our team of smart, fun, diverse and motivated people.

We actively foster a culture where our people can stretch themselves to reach their full potential. We also know that work has to work for you, and modern life is fast paced and balance can be tricky. You want to work where you are respected and valued as an individual, not a number. Quantium embraces a flexible and supportive environment dedicated to powering possibilities for our team members, clients and partners.

Quantium are an equal opportunity employer and value diversity. We are a multicultural team of various beliefs, sexual orientations and gender identities. We celebrate our diversity of race, religion, colour, national origin, gender, sexual orientation, age, marital status and disability status.

Please note, this role is not suitable for Graduates. If you are a graduate and you’d like information about our Graduate Academy please visit

If you submit an application or expression of interest to The Quantium Group Pty Ltd, we may disclose your application or expression of interest on a confidential basis to our related companies, and joint venture companies, including Quantium Health Pty Limited. We will only make such disclosures for the purpose of considering your application or expression of interest and opportunities in those organisations.