Salesforce Engineer (Multiple Levels)

Sydney, New South Wales, Australia | Engineering | Full-time | COVID-19 remote

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Quantium

Since 2002 Quantium have combined the best of human and artificial intelligence to power possibilities for individuals, organisations and society. Our solutions make sense of what has happened and what will, could or should be done to re-shape industries and societies around the needs of the people they serve.
As one of the world’s fully diversified data science and AI leaders we operate across every sector of the economy and we’re growing fast - with growth comes opportunity! We’re passionate about building out our team of smart, fun, diverse and motivated people. We actively foster a culture where our people can stretch themselves to reach their full potential.
We also know that work has to work for you, and modern life is fast-paced, and balance can be tricky. You want to work where you are respected and valued as an individual, not a number. Quantium embraces a flexible and supportive environment dedicated to powering possibilities for our team members, clients and partners.

 

Role summary

Quantium has adopted Salesforce as its customer platform to rationalise and strengthen our various customer interaction flows, from selling products, onboarding and SSO to communication and usage reporting. This shift in our capability requires specific expertise to design, develop/configure and maintain our platform. As a Salesforce Engineer, you will contribute to the solution design (jointly with Quantium Architects, Senior Engineers and Tech Leads), will drive the configuration and development work on the platform, and will contribute to the education on the platform to other Quantium Engineers and Business Users.

 

Location: Sydney / Melbourne / Brisbane / Work remotely from anywhere in Australia

 

Key Responsibilities

  • Maintain and support BAU activities on Salesforce platform
  • Building highly customized Salesforce solutions
  • Integrating Salesforce with various other systems using ETL tools and APIs
  • Creating mock-ups, data models, pseudo code and process flows.
  • Acting as a conduit between internal teams and Salesforce platform team in regard to Level-3 support requests.

 

Key Activities

Description of the tasks and activities that you expect this person to undertake to deliver the above deliverables. Specify things that you expect them to do autonomously and things that you expect them to work with others on.

  • Taking part in requirements gathering sessions
  • Translate business requirement into practical Salesforce implementation (jointly with a Quantium Business Analyst)
  • Review Salesforce critical updates and provide solutions accordingly
  • Develop custom solutions in APEX code and LWC
  • Contribute to internal strategic projects
  • Plan and co-ordinate SIT and UAT
  • Source-control the changes into code repositories
  • Troubleshoot production issues
  • Work closely with Senior Engineers, Architects to develop a Quantium Salesforce Centre of Excellence / community
  • Assist and educate business users
  • Provide Level-3 support
  • Monitor and maintain BAU activities on Salesforce platform and integrated Salesforce tools
  • Delivery of prioritise features and initiatives based on roadmap and Platform Lead guidance
  • Supporting Senior Salesforce Engineer in technical delivery and other operational tasks

 

Experience and Education Required 

  • 3+ years of experience with Salesforce and comprehensive understanding of the overall Salesforce Platform
  • Salesforce Service Cloud and Community Cloud experience highly desirable
  • Solid technical skills in application engineering(asynchronous programming, architecture principles, design patterns)
  • Hands-on experience with SFDX
  • Proficient in Web Technologies (HTML, Javascript, CSS)
  • Solid experience with Apex, Aura and LWC framework
  • Appetite for learning new modules in Salesforce (ex: CPQ)
  • Exposure towards other technologies(python, nodejs and C# etc.)
  • Excellent debugging and problem-solving skills
  • Great exposure to CI/CD tools (bitbucket pipelines, GitLab, GitHub etc.)
  • Salesforce (PD2 and/or Architect) certification (desirable)
  • Hands-on experience with Salesforce integrations
  • Exposure to Salesforce CPQ Module (desirable)
  • Tertiary qualifications in Information Technology, computer science, software engineering, mathematics, statistics, actuarial studies or a related discipline

 

More about Quantium

Quantium are an equal opportunity employer and value diversity. We are a multicultural team of various beliefs, sexual orientations and gender identities. We celebrate our diversity of race, religion, colour, national origin, gender, sexual orientation, age, marital status and disability status.

Please note, this role is not suitable for Graduates. If you are a graduate and you’d like information about our Graduate Academy please visit https://au.gradconnection.com/employers/quantium/about-us/

If you submit an application or expression of interest to The Quantium Group Pty Ltd, we may disclose your application or expression of interest on a confidential basis to our related companies, and joint venture companies, including Quantium Health Pty Limited.  We will only make such disclosures for the purpose of considering your application or expression of interest and opportunities in those organisations.